At Bearwood Castle Resort, we prioritize your privacy and are committed to safeguarding the personal information you share with us. Your data is stored securely, and we take all necessary measures to protect it from unauthorized access, disclosure, or alteration.

We collect personal information such as your name, contact details, payment information, and preferences in order to provide you with the best possible services and experiences.

We use industry-standard encryption and security practices to ensure your data is safe during transactions and storage.

We do not share your personal data with third parties without your explicit consent, except in the following cases:

• Legal Requirements: We may share information if required by law or to protect the rights, property, and safety of Bearwood Castle Resort or its users.
• Service Providers: We may work with third-party vendors to offer services such as payment processing, customer support, or marketing. These partners are required to protect your data in accordance with our privacy standards.

You have the right to access, update, or delete your personal information at any time. If you wish to do so, please contact us directly, and we will assist you promptly.

By using the payment form on our website, you agree to abide by the following terms and conditions. Please read them carefully before making any payments or booking services.

1. Payment

All payments made through our website are processed securely using industry-standard encryption methods. You agree to provide accurate and complete information for payment processing, including your name, credit/debit card details, billing address, and other necessary details.

2. Booking Confirmation

Once your payment is successfully processed, you will receive a confirmation email with the details of your booking. This email will serve as proof of booking and includes the booking ID, amount paid, and the booked dates.

3. Cancellations and Refunds

Cancellation and refund policies may vary depending on the type of service or booking. You are advised to review the cancellation policy at the time of booking. If you wish to cancel or modify your booking, please contact us at least 48 hours in advance to avoid any cancellation fees.

1. Cancellation Policy:

• Cancellations made 7 days or more prior to the scheduled date will receive a full refund.
• Cancellations made within 3 to 6 days will receive a 50% refund.
• Cancellations made less than 3 days before the scheduled date are non-refundable.

2. Refund Policy:

• Refunds will be processed within 7–10 business days.
• For duplicate transactions, contact us within 24 hours.

3. No-Show Policy:

No refunds for no-shows or failures to attend without cancellation.

Contact:

info@bearwoodcastle.com

+91 9442633252